In compliance with The EU General Data Protection Regulation (GDPR) this privacy policy will explain  treatment of personal data collected when you use our website. The collected information can e.g. be your name, IP-address, interests and similar information you might provide.

Data responsibility

Your data is managed by “Scan-Plast Latvia LSEZ SIA”

Address: Brīvības 185, Liepāja,
LV-3401, Latvija

Collection of personal data and its use

The use of personal data is always carried out in compliance with personal data regulations.

When you visit our website, we automatically collect data such as the browser you use, the words or terms you enter in the search function on the website, the pages you visit, your IP address, and information about your computer. This data is used in relation to the operation of the website, including optimizing the user experience, collecting and compiling statistics, as well as improving our services and products.

Moreover, your data may be used in opt-in promotional marketing. Data collection from the website is done through the use of cookies. You will only receive newsletters if you have subscribed or have given us permission to contact you. You can unsubscribe from our newsletter at any time using the link provided in the email.

When you subscribe to our newsletter, we collect information about your name, email address, and company. Additionally, we may receive and collect information if you open emails from us or click on links therein.

When you purchase a product or communicate with us, we collect the information you provide, including your name, email address, phone number, purchase history, etc. Your personal information can be used for such purposes as service fulfilment, providing customer support, or other situations where it is necessary to contact customers. The purpose of collecting this data is to fulfil orders and/or other agreements we may  have with you, including processing returns and complaints.

When you fill out our contact form, the information provided, and the subject of the inquiry, is stored. When you contact us via our contact form, we use your personal information to respond to your inquiry.

We retain your information only for as long as necessary to fulfill our obligations, such as processing orders, addressing inquiries, conducting marketing analysis, and any other purposes for which the information was collected.

Sharing of your personal information

Your personal information, including your name, address, email address, phone number, order number, and delivery preferences, may be shared with third-party delivery staff or installers when necessary for the purpose of order delivery, installation or returns.

Your rights

To provide transparency regarding the handling of your personal information, as the data controller, we are obligated to inform you about your rights.

You have the right to request information about the personal information we hold about you, including the purpose of processing, the categories of personal information involved, any third parties with access to your information, and the origin of the information. You also have the right to obtain a copy of the personal information we process about you. If you wish to receive a copy of your personal information, please submit a written request to [email protected]. For security purposes, you may be asked to verify your identity.

You have the right to request the prompt correction of any inaccurate personal information we hold about you. If you become aware of any errors in the information we have about you, we encourage you to submit a written request to us so that we can correct the error.

In certain cases, you have the right to have all or certain personal information deleted, for example, if you withdraw your consent and we have no other legal basis for continuing the processing of your personal information. However, if continued processing of your information is necessary to comply with legal obligations or establish, exercise, or defend legal claims, we will refrain from deleting your personal information as long as such circumstances exist.

In certain cases, you have the right to restrict the processing of your personal data, allowing only storage, for example, if you believe that the information we process about you is inaccurate.

In certain cases, you have the right to receive the personal information you have provided to us in a structured, commonly used, and machine-readable format, and you have the right to transfer this information to another data controller.

You have the right to object to the processing of your personal data for direct marketing purposes, including any profiling conducted to coordinate our marketing efforts.

Furthermore, based on grounds relating to your particular situation, you have the right to object to the processing of your personal information that we carry out based on our legitimate interests.

You have the right to withdraw your consent to the processing of your personal information at any time. If you wish to withdraw your consent, please contact us at [email protected]. You also have the right to lodge a complaint with your local Data Protection Agency if you are dissatisfied with the way we handle your data.

Deletion of personal data

Information collected about your use of our website is no longer associated with you once the analytical cookies expire. Information collected in relation to your registration for our newsletter will be deleted after a grace period when your consent is withdrawn, unless we have other legal obligations or valid grounds for retaining such information. Our accounting records are stored in accordance with local laws.

Safety

We have implemented the necessary technical and organizational security measures to prevent the accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal information. Only employees who have a legitimate need to access your personal information in relation to their work are granted access to the information.

Embedded content from other websites

Content on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.